» What's different about LVS Online Classes?
» How is taking an Internet course different from classroom instruction?
» How much do classes cost?
» What are my payment options?
» How do I redeem a gift certificate?
» How do I redeem a coupon code?
» What is your refund policy?
» How often do sessions run?
» What if I don't have a website?
» Is the purchase of books required?
» What is needed to take online classes at LVS?
» Why do I get an error when I try to use your email links?
» Why am I not receiving a response from LVS?
» Why do I see strange characters when I post a message on the board?

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What is different about LVS Online Classes?

At LVS, students come first. We limit class size so that the instructors will be able to interact with every student. You won't find yourself in a class of 750 where you are known by a number rather than your name.

We also believe that learning should be fun....for the instructor as well as the student. At LVS, you will learn new skills, or improve existing ones, while you interact with some of the greatest people online - our students.

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How is taking an Internet course different from classroom instruction?

In today's fast-paced world, many of us find it difficult to take time away from work and family to attend school. One of the primary advantages of our online school is that you can "attend class" in the comfort and convenience of your own home and office. All you have to do is log into your online classroom when you are ready to download the lesson or communicate on the classroom message board.

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How much do the classes cost?

• All courses offered at LVS are 6 weeks in length. For returning students, fees are $20 for each class - for new students $25. **Any exceptions will be noted in the course description. Self-study courses are offered at a reduced rate.
  
  
• A student is NEW if this is their first session at LVS. Any and all courses will be charged at the NEW student rate.
  
  Students eligible for the returning student rates are as follows:
  1. Any student who has attended a course in at least one previous session with us.
     OR
     
  2. Any student registering for the next session who is enrolled in a course in the session which is currently running.

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What are my payment options?

• You may pay by credit card, debit card/check card (as long as it has a Visa, MasterCard, or Discover symbol on it). Be sure to tic the Credit Card option as shown in the image below.
  
  
  
  
• PayPal is also available. The PayPal payment information is below the Payment Methods section and also available at the bottom of your registration confirmtion. Be sure to tic the Check/Money Order/PayPal option as shown in the image below.
  
  
  
  A direct link to the PayPal payment is supplied on the Success Page as shown in the image below:
  
  
  
  
• Personal check (if your bank is in the United States), or by Money Order (International Money Order if you're outside the United States) is accepted. Be sure to tic the Check/Money Order/PayPal option as shown in the image below.
  
  
  
  Please note that all returned checks will be subject to a $10US fee.
  
  
• Gift Certificate follow this link for instructions.
  
  
• Coupon Code follow this link for instructions.
  
  

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What is your refund policy?

• Refunds will only be made if requested before the second lesson is posted. There will be a small handling fee (10% + $.50US) deducted from your refund. This is to cover the fees we incur when processing your registration.
  
  
• Registration fees may be transferred to another class if LVS is contacted before the second lesson is posted.
  
  
• Please note: There are no refunds or course transfers for Self-Study classes. Once you're in the classroom you can download all of the lessons at one time.
  
  
• If a medical crisis or family emergency interrupts your session be sure to contact us. We'll work with you to get you back into the next session.

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How often do sessions run?

Sept registration opens July 28, '08

New Courses for Sept session:
» PhotoImpact X3 Intro

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I don't have a website!

Some of our classes do not require a web site… or other arrangements can be made for students to post assignments. If you'd like to be able to post your assignments on your own website, we provide free web hosting for our students and a student upload area. Details will be found in your classroom.

We also have a free HTML tutorial which will help you get your homework assignments online. And the "Build Your Website" class will help you gain much more web site knowledge if you find yourself so inclined!

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Is the purchase of books required?

No, books are not required at LVS. The detailed lessons are written by highly qualified instructors who give step by step instructions and supply a lot of screen captures to assist you in learning.

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What is needed to take online classes at LVS?

• You should have the most recent version browser that you are using (ie, Internet Explorer, Netscape, Opera, Safari). Visit your browser's home page to verify you have the most current version.
  
  
• Most classes have lessons available in PDF format (Portable Document Format), a printer friendly publication. Most computers have the Adobe Acrobat Plug-In pre-installed. If you need to upgrade your version or download the free plug-in, you may do so here: www.adobe.com/support/downloads/main.html
  
  
• Most lessons have "work files" that coincide with the lessons. To make it easier for the student to obtain these files and to save on download time, these files are available in zip format. You will need a compression utility to unzip these files. Windows XP provides a built-in compression program - follow this link for a free tutorial: http://www.lvsonline.com/compresstut/index.shtml. LVS also offers a free tutorial on how to use Winzip at this location: http://www.lvsonline.com/winzip.shtml. Or do an internet search for "compression utility".
  
  
• If taking a class that teaches how to use a specific program (ie PSP, Flash, etc), a legal version of that software must be installed on your system. Some manufacturers offer a trial version, however it may not last long enough to complete the 6 week course. LVS has a list of academic resellers that offer educational discounts to LVS students. Another option is to search eBay for the software you need at possible discounted rates.
  
  

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Why do I get an error when I try to use your email links?

Some AOL users have reported problems with the cloaking system we use to hide email addresses on this site from spammers. If this happens to you please write to informationatlvsonline.com (change the word at to the @ symbol).

Why am I not receiving a response from LVS?

LVS makes every effort to respond to emails within 24 hours, but usually much sooner. If you did not receive a response to an email after a reasonable amount of time, please resend the email. But first, make sure these LVS domains are in your allowed senders list:

·lvsonline.com
·lvsassociates.com

If your email client does not allow just domains, then enter these email addresses in your allowed senders list:

·registeratlvsassociates.com
·registeratlvsonline.com
·informationatlvsonline.com
·vikkiatlvsonline.com
·katatlvsonline.com
·registrationatlvsonline.com

NOTE: change the word at to the @ symbol

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Why do I see strange characters when I post a message on the board?

Safari users, you may see some strange things (WebKitFormBoundry...) added to the Subject and Name fields when you post messages on the boards. This is a bug in Safari that somehow adds that WebKitFormBoundry stuff to your cookie. You *could* delete the cookie each time to visit the board and allow it to create another one, but that would be a bit of a pain. :) The Safari folks are working on fixing the bug so keep your version of Safari updated as new versions come out. Hopefully this problem will be a thing of the past soon. In the meantime, we recommend that you use another browser for the boards.

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